Verifying insurance between patients. Chasing claim denials after the last patient leaves. The schedule, the billing, the recall calls, the staffing... all of it landing on you, on top of actually practicing dentistry. Get a dedicated specialist trained specifically in dental operations, working inside your systems within 14 days, for $1,999/mo.
A free 20-minute call. No pitch, no pressure... you'll leave with a clear list of what to hand off, whether you move forward with us or not.
"I'm in the chair from 8 to 5, and the second I walk out, I'm on hold with insurance until dinner."
"I became a dentist to practice dentistry. Instead I'm the biller, the scheduler, and the HR department."
"I caught a billing error last month that would have gone straight to a patient's bill if I hadn't double-checked it myself."
"Most of the practice owners I talk to about this don't have to think about it the way I do."
"I love this practice. I genuinely cannot remember the last time I locked up before dark."
"The assistant we hired before didn't know what a plan downgrade was. We found out after the claim was already denied."
"By the time the agency 'trained' someone on our systems, we'd spent more hours fixing mistakes than we'd saved."
"They disappeared the moment the contract was signed. We were back to square one in two weeks."
"The time zone was never the problem. Not understanding dental insurance at all was."
These aren't hypothetical. They're the same week and the same fear, told a hundred different ways. If one of them landed, that's the job, not a coincidence.
Trained Inside The Systems You Already Run
Signed BAA available · Every specialist is trained on PHI handling and HIPAA-aligned workflows before onboarding.
Ready to get a week back?
We handle the search and the screening. You make the final call.
Walk us through your week... insurance verification, recall, billing, scheduling. We map out exactly what should come off your plate first.
We present specialists pre-screened on dental terminology, insurance workflows, and your practice management software. You interview them. You choose.
Onboarded directly into your practice software within 14 days, with a dedicated Account Lead checking in regularly... an actual person who knows your practice, not a support queue.
Rollout Strategy
Nobody runs your full insurance and billing workload on day one. Each phase builds on the last... the goal is full independence by day 90.
Learning your practice's systems, carriers, and patient flow before touching anything live.
Moving from observing to independently running verification, scheduling, and patient communication.
Expanding into claims follow-up and denial management, with formal performance tracking.
Running the full insurance and admin workload without daily oversight.
Other staffing options ask for thousands upfront before you've even met anyone. We don't.
Your specialist works exclusively with your practice. No rotating faces, no relearning your systems every month.
PPO breakdowns, eligibility checks, claim follow-up... not generalist admin work hoping to figure it out on your time.
Screened and trained on HIPAA-aligned handling before they ever touch a patient record.
No multi-year contract. We earn the relationship every month.
You're talking to the people who actually built this, not a tiered support queue.
Your practice management software from day one, not a learning curve you have to manage yourself.
Most practice owners have never actually added up what a local hire costs once everything is included. Here's the real math.
| Base salary: full-time dental insurance & admin coordinator ($22/hour) | $0 |
| Payroll taxes, health insurance & benefits (~20%) | $0 |
| Office setup, equipment & software | $0 |
| Recruiting & training costs | $0 |
| Total annual cost | $0 |
Roughly $5,118/month once everything is actually included — not just the base hourly rate. Adjust the hourly figure if your local market runs higher or lower.
| SoulStaffing | DIY Hiring | Fiverr/Upwork | Generic VA Agency | |
|---|---|---|---|---|
| Trained on dental insurance workflows | — | — | Rarely | |
| Dedicated specialist (not shared pool) | — | Varies | ||
| PHI/HIPAA-aware screening | — | — | Rarely | |
| Onboarded into your existing practice software | — | — | Varies | |
| Month-to-month, no contract | N/A | Varies | ||
| Direct founder access | N/A | — | — |
General VA agencies train for broad admin work. We train specifically for dental insurance verification, practice management software, and patient communications — the things that actually eat a practice owner's week.
Every specialist is trained on PHI handling and HIPAA-aligned protocols before onboarding, and a signed BAA is available.
Yes. Specialists are screened specifically on dental insurance terminology, PPO breakdowns, eligibility verification, and claims follow-up — not generic office admin.
We'll rematch you at no additional cost — for as long as you're a SoulStaffing client. No limits, no extra fees, no starting from scratch on training.
Most specialists are fully onboarded within 7–14 days of your Practice Audit call. From there, they ramp up through a structured 90-day process — by day 90, they're fully integrated into your insurance, billing, and scheduling workflows.
Yes — onboarding includes direct training inside your practice software, drawn from our experience across platforms like Dentrix, Eaglesoft, Open Dental, Curve, Denticon, and Carestack. If you switch systems later, retraining is included.
We work with solo practices and small groups alike — from single-location general dentistry to multi-provider specialty practices.
No. Month-to-month, cancel anytime.
Insurance verification alone commonly eats 1–2 hours a day in a typical practice — handing that off is often the single biggest block of time a practice owner gets back.
We hear this a lot, and it's exactly why we built this differently: your specialist is dedicated to your practice alone, trained specifically on dental insurance and your practice software before they start, and if it's ever not the right fit, we rematch you at no cost for as long as you're with us. You're never handed off to a call center.
That's exactly what the Practice Audit call is for — we help you map it out before you commit to anything.